The car insurance industry as a whole is a mess, and Jerry gets impacted by that mess. This means they can do layoffs while promising that no more layoffs are coming, yet more layoffs come. CEO, despite being a kind and highly intelligent person, singlehandedly destroyed our social media machine that was generating 150,000,000 views per year. He singlehandedly vetoed our strategy, against the advice of the VP of Comms and his fellow chiefs, and the social media performance never recovered.