A good opportunity for my first two years, but disappointing the last two years. - Reservations Agent JetBlue Employee Review

3.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Working from home, travel benefits, thorough training and resources, opportunity to advance, friendly atmosphere, flexible schedule and travel opportunities.

Cons

Policies were constantly changing. Job expectations changed more towards sales, it was required we have a certain percentile of upscale on our average calls per review period.

Explore other reviews about JetBlue

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with.

Cons

Nothing at this time, honestly.

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible, company has a nice trading shift trading platform and system. The company likes to celebrate every little occasion and workload is fairly easy.

Cons

The company has been struggling financially for more than half a decade so it’s somewhat unstable and because of this it might be harder than usual to move up the ladder.

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