Stressful customer service job - Customer Service Representative JetBlue Employee Review

2.0
Jul 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility to trade shifts/hours Flight benefits VTO

Cons

Mandatory overtime Holidays and weekends required Shift changes every couple of months Low pay for the amount of stress and expectations

Explore other reviews about JetBlue

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work with.

Cons

Nothing at this time, honestly.

5.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really flexible, company has a nice trading shift trading platform and system. The company likes to celebrate every little occasion and workload is fairly easy.

Cons

The company has been struggling financially for more than half a decade so it’s somewhat unstable and because of this it might be harder than usual to move up the ladder.

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