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      Jimmy John's

      Part of Inspire Brands

      Engaged Employer

      Jimmy John's reviews

      Owner doesn't get it - Jimmy Johns Delivery Driver/In-Shop Jimmy John's Employee Review

      2.0
      Dec 13, 2012
      Jimmy johns delivery driver/in-shop
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is cool and understands customer service. Most people who I work with are pretty cool too.

      Cons

      Where do I start? A manager complained to the owner that drivers were making more money than he was, so the owner stopped paying drivers DMR (rather than review how poorly he was paying a salaried manager). No hourly employees make more than minimum wage. No free meal for hourly employees. He doesn't offer a "combo" discount for customers (as most JJs do), he charges if a customer wants a cup for water, the list goes on like that. Labor expectations are too low, and they can't staff appropriately for all hours and customer service takes a hit.

      Explore other reviews about Jimmy John's

      5.0
      Jun 8, 2026
      Food preparation worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice work community and friendly

      Cons

      Standing lack of communication short hours

      4.0
      Jun 22, 2026
      Delivery driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, if there aren't too many drivers, and you're at a good place for lunch, you can expect to make around $50 in tips per day or more, and get reimbursed for mileage. The people there can be hit or miss, some people can be very fun to work with and responsible.

      Cons

      The upper management can be lead with too many sensitive women, who don't know how to diagnose situations properly, and take the side of the immature employees who get offended way too easily. The co-workers can be very young and irresponsible, but this is par for the course for food places if you don't have strong leadership.

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