Easy job, but not rewarding - General Manager Jimmy John's Employee Review

2.0
Dec 1, 2022
Recommend
CEO approval
Business Outlook

Pros

It’s pretty easy, subs are very basic and you’ll get comfortable with how easy it is. They focus on cleanliness and speed of sandwiches and they’ll say they care about quality.

Cons

Pay is unstable, hours are constantly changed and some locations are open until 3am and you’ll have to deal with extremely inebriated customers sometimes they’ll even try to fight you. Cleaning up vomit is pretty common. You’ll be promised bonuses and opportunities that you’ll rarely ever see, and if you do just be happy they actually did it. Sometimes they’ll literally change your pay overnight since they’re allowed to in NC. Sometimes they’ll even expect you to come in when you’re on approved PTO. The corporate auditors come twice a year and hopefully they like your personality because if not your scores gonna go down. Employee turnover is pretty high and they require delivery drivers to display a topper which increases their risk of being robbed. Many new hires work just one day before quitting, so get used to hiring.

Explore other reviews about Jimmy John's

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun, fast paced, really great team and solid tips

Cons

It can take a bit to be comfortable planning your pathway

1.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Decent pay and bonuses Potential for a laid back environment Very clean store

Cons

Current GM is terrible with the schedule, constant last minute changes with little to no notice of said changes. Also no notice when a new schedule was out. GM will blame the person for not seeing last minute changes and has penalized people in the past for it. GM flirts with most women that come into the store, even though he has a wife and kids. The drive through headsets will damage your hearing, as there isn't any audio cut off, so people can start cars in your ear at full volume. Grease trap gets cleaned every sunday and makes the entire store smell like sewage New owners are getting rid of PTO for any management employees Part time only and no benefits even as a manager other than a small bonus Employees and management refuse to wear beard nets even when clearly unsanitary Very drama filled environment

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