Don't make it a career - Store Manager JoS. A. Bank Employee Review

2.0
Aug 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Dependent on where you live it can be very lucrative salary wise. Also if you sell a ton/do better than last year. The people you meet will be fantastic. Part time/full time sales executives I worked with are amazing people, including my former store manager. Customers can also really make your day. It is a FANTASTIC place to create contacts to then grow a list to find a career out of. If you just graduated from any business/law school I would suggest a part time job here as a way to meet contacts.

Cons

Hope you like living at the store. The RSD also can really affect the experience you have as a manager. Some will tend to be overbearing, always there, and to be candid, seemingly bi-polar requiring you to walk on eggshells with everything you do. Goals are insane. They are often based percentage wise off whatever your store did last year, but takes no real consideration into any outlying factors such as economy, time of year, or actual sale. I think the worst part of it would be the complete and total lack of training. I was hired into the Store Manager position from within, and my "training" consisted of one week with my former store manager, one day with the manager of the store I was taking over, one week on my own at the store, then 5 days with the former store manager. To my friends I describe the training experience as "giving your 15 year old the keys to a Ferrari and telling them to learn to drive" Besides the lack of training, the company also pushes "100% customer satisfaction" which means break your back for the customer, no matter how much it may hurt your store's bottom line. It can mean taking a return of items a customer CLEARLY purchased at a Goodwill/eBay etc and brought to your store to return. No matter the condition or age of the garment you have to make them happy, God forbid that customer were to place a complaint against your store. You also have an archaic POS system to deal with, not to mention the catalog from store system, which is no different than if the customer were to order from their home!! (including still charging shipping to the store!!!)

Explore other reviews about JoS. A. Bank

5.0
Jan 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good environment to develop people skills

Cons

Very fast-paced environment with inefficiencies

3.0
Jul 14, 2026
Recommend
CEO approval
Business Outlook

Pros

40% discount and the music is good benefits are okay

Cons

Too much mandatory paperwork to keep up with when dealing with customers during prom, wedding, and graduation season. While simultaneously keeping up with the cleanliness of the floor when customers treat it like it’s a primark.

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