Don't work for them - Customer Service Representative Joerns Healthcare Employee Review

great team work, challenging, fun

I was not well paid.

You get to work with some great peers along with being remote. Decent work/life balance, too.

Pretty much everything else. The pay is very low for the amount of tasks continuously thrown on you due to the mass amount of lay offs, firings, and those who voluntarily quit. CEO who took over in July 2024 has been running the company into the ground since then and has continuously done worse. Products aren't even that good and cost premiums for the customers. Upper management refuses to see they are the problem but will continue to let go of anyone who isn't immediately a 'yes man'. They refuse to see any idea all the way through and if it doesn't immediately change the course of the company around, it's ditched and they move on. CEO also makes up numbers to make themself look good but will send you on a wild goose chase first. Overall, would absolutely not recommend this company though will be shocked if they continue to stick around since revenue is so low.