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John Lewis & Partners

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John Lewis organisation structure - Customer Service John Lewis & Partners Employee Review

3.0
Mar 3, 2013
Recommend
CEO approval
Business Outlook

Pros

From an external stakeholder perspective John Lewis over all looks like a well structured organisation. Yes, it is a very customer focused organisation, and will bend over backwards to ensure customer satisfaction.

Cons

However, from an internal perspective, certain departments are not well structured. This could be down to management inability to carry out job functions and/or lack of training.

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5.0
Jun 15, 2026
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Pros

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Cons

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5.0
Sep 28, 2024
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Pros

ic provides you lots of benefits to your career

Cons

it doesnt have cons in programm

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