Account Manager - Anonymous employee John Muir Health Employee Review

Dear Employee: Thank you for expressing your thoughts and concerns. John Muir Health welcomes and encourages employee feedback and questions regarding our strategic direction and our plans to achieve those strategic objectives. Executing on our strategies will allow John Muir Health to continue to provide access to high-quality care for our community for many years to come. Because the Bay Area healthcare market is extremely dynamic and rapidly evolving, we must periodically review and adjust our tactics to ensure we are on the right course. When changes affect an employee’s position or organizational structure, it can be unsettling to staff members as well as leadership; however, our strategic direction remains consistent. That direction is to be a high-quality, affordable and locally governed independent health system serving the community for generations to come. John Muir Health takes pride in the recruitment and selection of our staff members, including our leadership. We provide a wide array of training in many areas of our healthcare system, including targeted in-depth workshops designed to increase the knowledge and skill level of managers, such as: “Performance Excellence”, “HR Fundamentals”, “High Reliability”, “Leadership Methods”, “Critical Conversations”, and “Plan Do Study Act”. These are just a small sample. We firmly stand by our “Open Door” Policy, and warmly welcome the opportunity to speak with you as well as employees at all levels, who have concerns. John Muir Health encourages its employees to openly communicate concerns by speaking with their direct supervisor, reaching out to a seasoned HR professional or anonymously speaking to a qualified representative. We encourage you to exercise our Brand Promise of, “We Listen – We Explain – We Work Together as a Team” and seek out any of the above options to further communicate and address your concerns. We hope that you will take advantage of these options to ask questions and learn more about our vision before you make a decision on whether to stay with John Muir Health.