Lack of support from Administrative services. Very confusing reporting structure. - RN Case Manager John Muir Health Employee Review

Thank you for expressing your thoughts and concerns. John Muir Health is dedicated to improving the health of the communities we serve with quality and compassion and continually looks for new and innovative ways to fulfill our mission. The changes in the health care industry, our market, and JMH are ongoing, and we need to be prepared by remaining nimble and innovative in ways that respond to those changes. Employees at every level of the organization share the same responsibility and priority – a commitment to the continuous pursuit of excellence by providing, safe, high-quality, affordable and highly reliable care to our patients. We support each other every step of the way toward our goals at all levels of the health system. John Muir Health’s culture is to welcome and encourage employee feedback and questions. We firmly stand by our “Open Door” Policy, and welcome the opportunity to speak with you as well as employees at all levels, who have concerns. John Muir Health encourages our employees to openly communicate concerns by speaking with their direct supervisor, reaching out to a seasoned HR professional or anonymously speaking to a qualified representative. We encourage you to exercise our Brand Promise of, “We Listen – We Explain – We Work Together as a Team” and seek out any of the above options to further communicate and address your concerns.