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Johnston Health

Part of UNC Health

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Decent Pay Terrible For Work Life/Balance - Patient Access Representative Johnston Health Employee Review

3.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay and incentive bonus (before the merge which was not taxed at 40%); very good healthcare, but good luck having time to take care of yourself with the increasing needs of the department.

Cons

Upper management does not handle concerns; good luck using your PTO if you like to plan ahead don't count on your requests being returned in a decent time frame; Since I've started the name of the game is bait and switch I was not given the hours I was promised nor the job assignment I was promised from the start. If you value a life outside of work this may not be the place for you as they are always extremely understaffed with no answer as to why they are not hiring. If you want to transfer or find other opportunities within UNC you will be blocked. Management does different rules to different people and enforces those rules according to who they want them to apply to. Overall the culture and environment is extremely Toxic.

Explore other reviews about Johnston Health

5.0
Jan 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Small community hospital feel. Good team in postpartum.

Cons

It was a slower hospital

1.0
Jun 2, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some amazing people in the Radiology department. The CEO is truly phenomenal, but that's the only person in management hospital wide that is actually trying to make the place better. If he knew what was really going on I do feel like he would try to make positive changes.

Cons

Awful management with zero support on any front. The director, manager, and their immediate superior are more decorative than functional. They threaten you, often. There is no reward for hard work or dedication and the poor employees are often celebrated for doing the basics of their jobs. Absolutely no work life balance, they'll call you day and night to come in even if you're scheduled to be off. If the person coming in after you calls out or is late then you're expected to stay and work a 24hr shift, no matter what you have going on at home. Promises are made with no follow through. No opportunity for growth or development in your career. There is not enough money in all of the world that would ever make me consider going back to the dumpster fire this place is. It's honestly more of a zoo than an actual healthcare facility. Enter, only if you dare.

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