A place where you can be yourself and contribute to good in the world - Manager Justworks Employee Review

5.0
Feb 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The business has doubles in size since I've joining but what makes this place special remains the same. As the world feels heavier by the day, I often am reminded by how fortunate I am that I feel the opposite when it comes to work Helping small businesses and the employees that work for them is some thing I'm proud of. Even though the work itself can be complicated and confusing (....taxes, employment laws, global benefits..oh my), I get to show up to work as myself and know I'm contributing the real, human problems.

Cons

Competitive landscape, feels like I see competitors marketed everywhere Growing pains, things can shift fast and sometimes it's hard to keep up

Explore other reviews about Justworks

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to learn and grow.

Cons

Supervisors are slightly micro managing.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and they have a 4 on 3 off schedule. But to be honest, that is about it.

Cons

Absolutely NO SUPPORT! You get a month of training which sounds great but it's not because you are looped in with other departments, so in reality it's really more like a week of training for your specific department. The training does not include most of the tools that you will be using...so when you are released into the crap show, you have no idea what you are doing. There are about 17 different slack channels for you to get "support" from. But don't you dare ask a question in the wrong channel because you will be made to look like an idiot. Cases are automatically assigned to you by a "round robin" process. It is supposed to be turned off on your days off but because this is a manual process, it is constantly missed and so when you return to work after being off, you have so many cases and most of them have went over the SLA. And if you say anything about it, you're basically told to suck it up. Management is FLAKY and no help and then you have some people in positions with a little bit of power and they bully you through slack messages and then delete it. It's an insane environment! Just beware...they trick you by making you think that since their interview process is so lengthy and extensive that they actually give a crap...they do not!

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