Sales org run by ChatGPT - Sales Justworks Employee Review

2.0
Mar 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good happy hour culture Comp for sales reps above industry norm for SMB Great marketing and brand

Cons

Look at the reviews before 2025 and look at them now. Look who was brought in since in leadership. There’s your answer. About a dozen people with ~7-10 years of tenure just left because it became unbearable. These are people leaving after getting promotions and big raises. Big red flag. The org is being run by someone who changes his mind every other week and copy and pastes “strategy” from ChatGPT. This person also constantly publicly undermines and insults managers and reps at team outings and in meetings. It’s extremely sad to see this former tech unicorn becoming a shell of itself. The worst part is senior leadership gaslights us when complaints are raised or the feedback on the engagement survey is terrible. I am unsure why C suite hasn’t stepped in to stop the bleeding. Alot of pandering about “whats changed and how great things are”. Longest tenured reps are fed leads under the table and emboldened to be toxic to more junior teammates, and snaking their leads away. The lack of professionalism here is astounding. This leads to cultural rot. The pay is good though especially once you hit 2+ years and have pipeline, so people stay with golden handcuffs. Half the managers are checked out and coasting, though there are definitely a small handful that truly care about their team and keep morale as high as possible. Look elsewhere.

Explore other reviews about Justworks

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to learn and grow.

Cons

Supervisors are slightly micro managing.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and they have a 4 on 3 off schedule. But to be honest, that is about it.

Cons

Absolutely NO SUPPORT! You get a month of training which sounds great but it's not because you are looped in with other departments, so in reality it's really more like a week of training for your specific department. The training does not include most of the tools that you will be using...so when you are released into the crap show, you have no idea what you are doing. There are about 17 different slack channels for you to get "support" from. But don't you dare ask a question in the wrong channel because you will be made to look like an idiot. Cases are automatically assigned to you by a "round robin" process. It is supposed to be turned off on your days off but because this is a manual process, it is constantly missed and so when you return to work after being off, you have so many cases and most of them have went over the SLA. And if you say anything about it, you're basically told to suck it up. Management is FLAKY and no help and then you have some people in positions with a little bit of power and they bully you through slack messages and then delete it. It's an insane environment! Just beware...they trick you by making you think that since their interview process is so lengthy and extensive that they actually give a crap...they do not!

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