JustRocks! - Account Executive Justworks Employee Review

5.0
Sep 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Very open culture. You can literally see and walk up to any person in any department and exchange information. Our company fosters inter-departmental lunches so you're randomly grouped and get to know more about people you normally don't work with and Justworks pays for it! We also go on semi-annual company retreats. We work hard and we have a lot of fun. Plus the office is dog-friendly!

Cons

Because it's sales, some nights are longer than others depending on when your appointments are set and what time zone you're working with. The sales cycle is a little long so you've got to keep on top of your pipeline. Since we're a startup there's a tendency to expect that you'll self-start so sometimes you need to pursue your manager for extra insights but generally if you ask a question you get good answers.

Explore other reviews about Justworks

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to learn and grow.

Cons

Supervisors are slightly micro managing.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and they have a 4 on 3 off schedule. But to be honest, that is about it.

Cons

Absolutely NO SUPPORT! You get a month of training which sounds great but it's not because you are looped in with other departments, so in reality it's really more like a week of training for your specific department. The training does not include most of the tools that you will be using...so when you are released into the crap show, you have no idea what you are doing. There are about 17 different slack channels for you to get "support" from. But don't you dare ask a question in the wrong channel because you will be made to look like an idiot. Cases are automatically assigned to you by a "round robin" process. It is supposed to be turned off on your days off but because this is a manual process, it is constantly missed and so when you return to work after being off, you have so many cases and most of them have went over the SLA. And if you say anything about it, you're basically told to suck it up. Management is FLAKY and no help and then you have some people in positions with a little bit of power and they bully you through slack messages and then delete it. It's an insane environment! Just beware...they trick you by making you think that since their interview process is so lengthy and extensive that they actually give a crap...they do not!

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