Everyone Is Invested In Justworks' Success - Anonymous employee Justworks Employee Review

5.0
Sep 5, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everyone at Justworks is happy to be here and invested in Justworks’ success for two big reasons. We have a CEO with a clear vision that has inspired immense loyalty. And the company has an unparalleled level of transparency. Every employee feel they're play a part in something big. Justworks practices what it preaches around creating better places to work. The office’s culture is awesome. We have weekly all-hands meetings and company retreats. Everyone cheers on one another - there aren’t cliques or politics. Lastly, no one is "untouchable" at Justworks. Our CEO and CCO make themselves available for coffee, questions, advice, a chat about weekend plans... Team leads make themselves available for learning opportunities. I feel like I'm learning a lot within my role, but also about the industry, various teams, big-picture goals, etc. In such a busy environment, that availability says a lot about our management.

Cons

Bandwidth can be an issue. We want to do so much, there’s so much potential, and Justworks is growing so quickly. Sometimes it’s a challenge to keep up and prioritize in order to hit goals. But we’re growing rapidly and hiring quickly. The office is tight, but we’re moving soon.

Explore other reviews about Justworks

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great environment to learn and grow.

Cons

Supervisors are slightly micro managing.

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is decent and they have a 4 on 3 off schedule. But to be honest, that is about it.

Cons

Absolutely NO SUPPORT! You get a month of training which sounds great but it's not because you are looped in with other departments, so in reality it's really more like a week of training for your specific department. The training does not include most of the tools that you will be using...so when you are released into the crap show, you have no idea what you are doing. There are about 17 different slack channels for you to get "support" from. But don't you dare ask a question in the wrong channel because you will be made to look like an idiot. Cases are automatically assigned to you by a "round robin" process. It is supposed to be turned off on your days off but because this is a manual process, it is constantly missed and so when you return to work after being off, you have so many cases and most of them have went over the SLA. And if you say anything about it, you're basically told to suck it up. Management is FLAKY and no help and then you have some people in positions with a little bit of power and they bully you through slack messages and then delete it. It's an insane environment! Just beware...they trick you by making you think that since their interview process is so lengthy and extensive that they actually give a crap...they do not!

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