Broken Promise - IT Support Technician K V K Tech Employee Review

The benefits package is solid, including tuition reimbursement and retirement benefits. The onboarding and training were practical and useful. Plus, my team is knowledgeable and willing to answer questions. When things get busy, managers are always there to guide and support.

Accuracy matters here, which means almost nonstop attention to detail.

The facility itself was well-maintained and the equipment did what it was supposed to do.

• The people running the place were promoted because of who they knew, not because they could actually lead anyone • Every decision that came down felt like it was made without talking to the people actually doing the work, which meant most of them did not make sense when we had to implement them • There was no support or guidance from above when things got complicated, just silence and then confusion about why things fell behind • The direction changed constantly because whoever was in charge seemed to have no real vision, just competing ideas about how things should work • I watched people leave because they could not get clear answers to basic questions about what was expected of them