Making a Difference - Anonymous employee K12 Employee Review

5.0
Mar 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work environment with food trucks and community outreach, call center environment NOT relating to collections - truly making a different by enrolling students in grades K-12, recent growth in positions in the TN center, work from home opportunities, overtime offered during peak season

Cons

Some supervisors lack developing agents to the next level, while others are dedicated to it. Too much weight on QA scores for hour pay increase, all new employees starting as contractors

Explore other reviews about K12

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and leadership

Cons

Work is fantastic but hope one day a transparent pay structure will be implemented

3.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great collaboration with highly professional colleagues who truly care about teaching and education. Work remotely.

Cons

Insufficient training for the many responsibilities of the position. Insufficient follow-up from the upper administration on said responsibilities. Workload increased to levels that made completion of said workload difficult (with putting in extra hours without added compensation) to basically impossible. Difficult to change roles (at least, in my position). Many additional hours away from the classroom, which greatly disrupted educational continuity.

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K12 Response
1mo
Thank you for your honest feedback. We appreciate you sharing both the positives and areas for improvement, and we’ll make sure your perspective is shared internally.
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