Oct 18, 2017
KIND Response
8yWe’re disappointed to read this review. Many of the experiences you’ve shared don’t speak to the culture and environment that we aim to model. We welcome the opportunity for you to reach out to us to discuss directly. We understand you may not reach out, so we’ll respond to a few comments here.
- Our team members are incredible and we think it’s a part of what makes KIND a great place where people want to be.
- Transparency has been a core value since our founding. Sometimes things don’t go as planned, and when that happens we expect accountability, discussion and sharing to take advantage of the learning opportunity.
- We’ve continued to grow quickly over the past few years and it’s true that in turn we’ve increased expectations for each other and in our work.
- Balance in work & life is important and we encourage team members to define what works for them since each situation is unique. We have a Flexible Workplace policy to support a healthy balance, and offer generous paid time off to use at your discretion.
- Each team member is tremendously valued and should feel empowered to openly share their interest in career growth. If a team member is feeling unvalued, that’s an issue that needs to be raised to leadership or HR.
We believe our culture is a collective responsibility that we all have a hand in. We sincerely value direct and honest feedback and hope you’ll reach back out to help us address these challenges to ensure your experience is not the same for others. – KIND HR