Little fires everywhere! - Anonymous employee KLAS Research Employee Review

1.0
Mar 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked with amazing people who would go beyond their roles to keep things running smoothly in the team. However, this was never recognized, if you’re not connected to someone in upper or middle management, they won’t care. People who shouldn’t be promoted are getting promoted, and the worst part is that management will protect them at all costs. Don’t even bother applying here; they’re hiring offshore employees just to cut down on costs.

Cons

It wouldn’t surprise me if they do another round of layoffs. With AI, a lot of roles might change and even disappear altogether. They don’t tell you what’s really going on and they just want you to keep your head down and agree with everything. At this point, everything seems to be on fire constantly, and managers don’t know what to do.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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