A Tough Time to Be at KLAS - Anonymous employee KLAS Research Employee Review

2.0
Apr 5, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are a lot of talented, hardworking people at the company who care about what they do and about each other.

Cons

The company recently went through a major reorganization that was necessary to address inefficiencies and support future growth. However, the execution has been difficult. Many employees have taken on new or expanded responsibilities with limited guidance or training. At the same time, work from eliminated roles has been redistributed, which has created capacity challenges for remaining teams. Communication during this period has been limited, and it can sometimes feel like expectations haven’t fully adjusted to reflect the current workload and transition. As a result, stress levels are high and morale has been impacted. Additionally, there is uncertainty around the longer-term direction following the reorganization. While there is high-level discussion about evolving the company’s approach, it is not always clear how this will translate into concrete plans, priorities, or new offerings. Without more clarity and bandwidth, it can be difficult for teams to focus on both day-to-day responsibilities and longer-term innovation.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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