Autonomy and strong leadership, but team disengagement exists - Anonymous employee KLAS Research Employee Review

4.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very autonomous environment with flexibility when needed. Leadership is willing to make the tough decisions to ensure longevity and scalability of the company.

Cons

Some team members expect the executive team to solve all of the challenges and are not willing to be part of the solutions themselves. Would love to see more collaboration amongst team members on solutions that will help achieve the goals our leadership set.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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