If you work with the right people @ KLAS, you will have a great experience - Anonymous employee KLAS Research Employee Review

3.0
Oct 18, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun to get insight into the executive- and director-level decisions that healthcare providers make on a daily basis. If you are in the right branch of the organization, there are clear paths upward in terms of growth & responsibility, as well as compensation.

Cons

HR is spending a lot of time spinning its wheels trying to figure out how to make people that work there happy. At this point, they really need to start paying more competitive wages throughout the organization. Also, the organization tends to have a lot of favoritism.

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2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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