Let the turnover rate speak for itself - Anonymous employee KLAS Research Employee Review

1.0
Mar 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment Family-oriented. My family stopped by often and nobody seemed to care or think that was strange. Good reputation in the HIT industry

Cons

I left KLAS within the past year because I could no longer stand the hypocrisy and the workings of the inner club. The KLAS executives wear the cloak of integrity, transparency and innovation when it suits them. Somedays it was a positive work environment, which convinced me that maybe this it wasn't such a bad place to be. Coworkers were friendly and truly seemed to care. However, the gossip, double speak and outright discrimination to individuals outside the inner circle was sickening. It was then that I realized why in 2015 and 2016 (the years I was there), KLAS had a high turnover rate. Executives and HR are snow job masters. At first you think this is a place you could stay for awhile, put down roots, but if you don't submit to the backwards and antiquated business model and plan, then you aren't one of them (they call it passionate) and you are silently black listed. They would rarely treat someone poorly to their face, (they aren't jerks) but you know when you've made the black list because your ideas aren't accepted, your opinion carries little weight, you are uninvited to meetings, and you hear about changes through the grapevine instead of from your manager. KLAS executives talk a lot about being flexible and innovative. Alarmingly, I think they truly believe they are flexible, but the words on the paper never seem to translate into action or change. It was also concerning when I realized that most of the company leaders have extremely limited business education and industry background. As I looked around the room for a possible mentor, it was apparent that if I was seeking a safe career of mediocrity then KLAS would be a great place. But that isn't for me. One last thing that I consistently noticed, but couldn't quite put my finger on, was how dismissive most of the men, who have been there for a while, were to the women of the office. It was never outright, but the subtle things they did and how they spoke to them or about them had a sexist and condescending twist. Almost as if they didn't realize they were doing it because according to KLAS culture, that's how you're supposed to treat/talk about/talk to women. I don't know if any of the ladies ever said anything, but I want to confirm the other comments that have been left on glassdoor, there is definitely a sexist undertone at KLAS. Good luck, ladies.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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