Does KLAS Research pay their employees well?

According to anonymously submitted Glassdoor reviews, KLAS Research employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at KLAS Research. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at KLAS Research?

23% of KLAS Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KLAS Research 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at KLAS Research?

Research Manager (10) , Editor (9) , Manager (8) , Research Director (8) , Director (5) , Administrative Assistant (4) , Insights Manager (4) , Analyst (3) , Anonymous (3) , Project Manager (3) , Customer Success Manager (CSM) (2) , Data Analyst (2) , Data Entry (2) , Data Extractor (2) , Project Coordinator (2)

What are the pros of working at KLAS Research according to real employee reviews?

"KLAS also has great benefits, and they like to have fun as a company." ((in 20 reviews)); "Pay is good, we’re just in a tough economy that makes it seem tighter than it should be." ((in 12 reviews)); "The company has a great purpose and mission, and the people that you get to work with are amazing." ((in 10 reviews)); "Many opportunities to serve and become better humans." ((in 9 reviews)); "Amazing coworkers." ((in 8 reviews))

What are the cons of working at KLAS Research according to real employee reviews?

"Additionally, if you are a woman, I would ask about maternity leave and women in senior leadership roles." ((in 17 reviews)); "We're so busy doing things the same way (work/life balance is difficult here at KLAS) that we don't pause long enough to rethink our processes." ((in 9 reviews)); "There have been 3 rounds of layoffs." ((in 8 reviews)); "I think the company could benefit from allowing the research managers to take on more research with maybe higher research requirements and allow the VPs, RDs, and SOMs to produce high quality reports and vendor relationships." ((in 7 reviews)); "Management will approve requests and then reprimand you months later after approving those requests." ((in 5 reviews))

What are employees saying about KLAS Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KLAS Research layoffs and their outlook for job security at KLAS Research in 2026.

What are the top reviewed KLAS Research locations?

Orem , Pleasant Grove , American Fork , Salt Lake City , Lehi , Provo

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KLAS Research reviews

Educational, Industry Exposure, Limiting - Anonymous employee KLAS Research Employee Review

3.0

May 7, 2012

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Great benefits (401K matching, health, dental) - Excellent individuals on the teams; high integrity, commitment, friends - Excellent exposure to the healthcare industry

Cons

- Poor pay with no indication of improvement in future employment - Terrible internal motivation for employees to strive for excellence; employees are not rewarded for hard work and innovation, but rather intimidated or vaguely threatened that if they do not perform, "we'll find someone else to fill your seat on the bus" - Executive leadership does not recognize or reward internal excellence and achievement, no clear path to bettering your career with KLAS - Innovation stifled by status quo; I don't know how many times I've heard, "That's not the way we do it here"

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5.0

Jun 4, 2026

Software engineer(internship)

Recommend

CEO approval

Business Outlook

Pros

- Good team - Healthy work environment - Smart people

Cons

- Small team, hard to break in full time

2.0

Jun 16, 2026

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

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Jobs at KLAS Research

Director of Finance/Controller

Director of Marketing

Business Development Representative

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Educational, Industry Exposure, Limiting - Anonymous employee KLAS Research Employee Review

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