KLAS puts the "cult" in culture - Research Director KLAS Research Employee Review

2.0
Feb 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Great people at the lower levels. Good pay. Interesting work.

Cons

Working here is like joining a cult. You are expected to follow the revelations of your leaders without questioning anything. They want employees to crave feedback, yet KLAS leadership can't handle even the slight hint of feedback on them. If someone in leadership screws something up, you can't mention it or you'll be labeled a "bad culture fit". It should be labeled a "bad cult fit". You are not allowed to provide context to anything that leadership chooses to criticize or you'll be accused of "not owning it". They promote and retain the "yes" men (and I purposely only listed "men" because they don't really promote women) and they alienate and drive away any free thinkers and once you leave you are ostracized as if you've apostatized from the one true and living company.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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