Does KLAS Research pay their employees well?

According to anonymously submitted Glassdoor reviews, KLAS Research employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at KLAS Research. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at KLAS Research?

23% of KLAS Research employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KLAS Research 2.4 out of 5 for work life balance, 2.4 for culture and values and 2.2 for career opportunities.

What are the top reviewed jobs at KLAS Research?

Research Manager (10) , Editor (9) , Manager (8) , Research Director (8) , Director (5) , Administrative Assistant (4) , Insights Manager (4) , Analyst (3) , Anonymous (3) , Project Manager (3) , Customer Success Manager (CSM) (2) , Data Analyst (2) , Data Entry (2) , Data Extractor (2) , Project Coordinator (2)

What are the pros of working at KLAS Research according to real employee reviews?

"KLAS also has great benefits, and they like to have fun as a company." ((in 20 reviews)); "Pay is good, we’re just in a tough economy that makes it seem tighter than it should be." ((in 12 reviews)); "The company has a great purpose and mission, and the people that you get to work with are amazing." ((in 10 reviews)); "Many opportunities to serve and become better humans." ((in 9 reviews)); "Amazing coworkers." ((in 8 reviews))

What are the cons of working at KLAS Research according to real employee reviews?

"Additionally, if you are a woman, I would ask about maternity leave and women in senior leadership roles." ((in 17 reviews)); "We're so busy doing things the same way (work/life balance is difficult here at KLAS) that we don't pause long enough to rethink our processes." ((in 9 reviews)); "There have been 3 rounds of layoffs." ((in 8 reviews)); "I think the company could benefit from allowing the research managers to take on more research with maybe higher research requirements and allow the VPs, RDs, and SOMs to produce high quality reports and vendor relationships." ((in 7 reviews)); "Management will approve requests and then reprimand you months later after approving those requests." ((in 5 reviews))

What are employees saying about KLAS Research layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KLAS Research layoffs and their outlook for job security at KLAS Research in 2026.

What are the top reviewed KLAS Research locations?

Orem , Pleasant Grove , American Fork , Salt Lake City , Lehi , Provo

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KLAS Research

KLAS Research reviews

I saw it all - the good, the bad, and the hokey. - Senior Executive KLAS Research Employee Review

3.0

Sep 22, 2014

Senior executive

Recommend

CEO approval

Business Outlook

Pros

The KLAS executives are very nice people. They have built an excellent brand in healthcare tech research. They have the ear of many influential leaders in the healthcare industry. The pay is competitive by Utah standards. They have a very good eye for young talent coming straight out of university.

Cons

KLAS is family-run and as such is a life-style company. Taking risks (even very calculated ones) is frowned upon because it's viewed as a threat to stability for the family owners. Groupthink is rampant in the company and is encouraged and exemplified by the leadership team. The company embodies far too many passive-aggressive traits.

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5.0

Jun 4, 2026

Software engineer(internship)

Recommend

CEO approval

Business Outlook

Pros

- Good team - Healthy work environment - Smart people

Cons

- Small team, hard to break in full time

2.0

Jun 16, 2026

Anonymous

Recommend

CEO approval

Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

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Jobs at KLAS Research

Director of Marketing

Business Development Representative

Director of Finance/Controller

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KLAS Research

I saw it all - the good, the bad, and the hokey. - Senior Executive KLAS Research Employee Review

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