Just Keeps Getting Worse and Worse - Anonymous employee KLAS Research Employee Review

1.0
Jul 14, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers have become basically the only reason to stick around. Benefits are alright.

Cons

We’ve no had two rounds of layoffs in two years, on top of multiple “restructuring” efforts that are either poorly thought out or very poorly explained. Teams are consistently asked to do more with exactly the same resources. Unless you’re the admin team who has receive approval for TWO net new hires in the past several months. IT is always underwater, marketing and design seem so stressed I worry they may all up and quit leaving the CMO to poorly try and do everyone’s jobs. (When are they going to look into how overworked, underpaid, and poorly managed these teams are?) They continue to fire or passive aggressively punish anyone who tries to raise red flags. HR is absolutely no help. And the top leadership (CEO and President) don’t really seem to have a grasp on the true morale of the company. They claim to hire employees for their ideas and passion and but then try and fit every single employee into their ideal. (square pegs into round holes) Oh, and I recently learned through a former employee that when they fire people, they ALWAYS contest unemployment. Meaning that if you do get fired, they will take you to court instead of paying the measly amount (that they already pay through their insurance) that might help former employees.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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