Dysfunction Junction - Anonymous employee KLAS Research Employee Review

1.0
Feb 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free popcorn and easy mac Paycheck (abeit a weak one for many, considering their experience and the hours they pull) Nice coworkers They hire the best and the brightest

Cons

Unless they sell, I don't think this place can survive its turnover. Nepotism abounds. Old school sexism is alive and well They exploit the altruism of local Mormon culture - because they are "improving healthcare" 70 weeks are the standard if you want to be valued Project management is a joke Questionable research practices from some higher-ups (this company gets sued frequently, and sometimes there really is a good reason) Passive aggressive communication, and management will make decisions based on rumors If you have failed to impress once, you might as well leave. Unfavorable judgement cannot be remedied. PTO isn't really PTO, as no workload adjustment is made for monthly performance metrics OR mandatory travel.

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KLAS Research Response
10y
We are truly sorry that you are unhappy at KLAS. We appreciate real and purposeful feedback so we can try to make this the best and most positive experience one could have as an employee. One brief suggestion: please discuss these concerns with your manager. Your manager is in the best position to be your advocate and can help clarify some inaccurate claims made above.

Explore other reviews about KLAS Research

2.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

The mission of the company is noble and needed. Coworkers are caring, bright, and hardworking individuals.

Cons

While the company mission is admirable, it is now consistently overshadowed by a drive for money over all, a lack of consistent messaging, and poor leadership. Tools are so far behind that leadership has placed huge bets on AI, which continues to disappoint and underwhelm. When once the company looked within for talent to train and promote, we now hire more from the outside, particularly for senior leadership, which has been disastrous for morale and culture. Layoffs have eroded trust not only because now there is too much work for everyone else to absorb (with poor tools all around), but also because our current leadership doesn’t understand the overall mission or individual and team responsibilities. Leadership messages are chaotic. Managers don’t know how to cover for senior leadership missteps, training is abysmal, and many are looking for employment elsewhere. We’ve already lost great talent, and more losses are looming.

4
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