Customer Service - Anonymous employee KLDiscovery Employee Review

1.0
Feb 19, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the original Kroll Ontrack employees prior to the acquisition made by LDiscovery.

Cons

DO NOT let the good ratings fool you! The new management from LDiscovery and some of the brainwashed original Kroll Ontrack folks (in other words; those who want to “play the game” until they find a new position outside the company) are immature, non professional and will throw their own mother or best friend under a bus 7 days a week for their longevity. Point blank! Management, C level and Directors will look you right in the eye and lie.

Explore other reviews about KLDiscovery

5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, efficient place to work. No micromanagement on projects

Cons

No cons really. Great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

HR department was decent to deal with.

Cons

- Lack of focus on strategy, seemingly endless shifts in priorities week to week, month to month, year after year. Not congruent change, not progressive change, but chaotic disorienting change. - Upper management claims to have an absolute "No A-holes" policy, claims to want to encourage cooperation and growth. Then turns around and is fully complacent with obviously toxic behavior from people in positions of authority, especially technical authority. These toxic interactions gradually wore down people's desire to engage.

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