Work here if you want to work for a cult leader - Project Manager KLDiscovery Employee Review

1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Intelligent colleagues, work from home

Cons

Everything. No support. Burnout is prevalent. They say you are part of "One Family" but that is only true if you are related to the CEO or part of the boys club. They talk a good game to keep you engaged and hopeful but they never deliver. You are expected to be on call 24/7 and must find coverage if you need to disengage. You must reply to emails from 9am-10pm, M-F, within 20 mins. Outside of those hours and weekends, the expectation is one hour. The raises are a joke, never meeting inflation. You receive a bare minimum bonus is you are in the top of billable hours. After 102% utilization (roughly 70 hrs per week for a month) I received $400. This is a legal sweatshop.

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KLDiscovery Response
3y
We are definitely sorry to hear this was your experience. KLD employees are always welcome to reach out to leaders or the HR Team to discuss concerns and conflicts in any part of our organization. We value all of our people and invest in the Employee Experience in various ways. Our Cultural Values include Team, Availability & Connectivity, and Urgency & Productivity. We strive to work together as one KLD team in a humble, hungry, and smart way in order to deliver the best services and product to our clients each day. We are not perfect and sometimes the balance may get off, however we always want to work together to get it right for our people. We commit to investing in continuing to ensure the wellbeing of everyone who works with KLDiscovery. Thank you for taking the time to provide your comments about your experience. We will take this seriously and use this to make sure we are always doing our best for people.

Explore other reviews about KLDiscovery

5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, efficient place to work. No micromanagement on projects

Cons

No cons really. Great company

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

HR department was decent to deal with.

Cons

- Lack of focus on strategy, seemingly endless shifts in priorities week to week, month to month, year after year. Not congruent change, not progressive change, but chaotic disorienting change. - Upper management claims to have an absolute "No A-holes" policy, claims to want to encourage cooperation and growth. Then turns around and is fully complacent with obviously toxic behavior from people in positions of authority, especially technical authority. These toxic interactions gradually wore down people's desire to engage.

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