Family Support Worker - Crisis Family Support Worker KVC Health Systems Employee Review

3.0
Jun 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, effective management, decent vacation and PTO, good health insurance.

Cons

Low pay with high stress. Immense caseloads lead to mistakes.

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KVC Health Systems Response
9y
Thanks for taking the time to write a review. We're sorry that you're having a negative experience. Being a crisis family support worker is of course demanding, high-stress work and is, to some degree, just the nature of social work. That said, you should feel 100% supported in your role as you reach out to help children and families. Hiring is one of KVC's top priorities at the moment, as well as making sure current staff are supported and retained. We have over 100 open positions listed at www.kvc.org/careers and leaders throughout the organization are investing a significant portion of their time into finding and training qualified staff. We have also launched several initiatives aimed at getting employee feedback and offering more competitive pay and benefits. Please reach out to your supervisor and other local leaders with this specific challenge and others that you encounter. We can work together to make the organization stronger and provide high-quality service to children and families. And on the positive side, thanks so much for recognizing KVC's flexible schedule, effective management, and benefits including health insurance and paid time off. We hope you will work with local leaders to develop solutions and that you’ll choose to stay with KVC for many years to come!

Explore other reviews about KVC Health Systems

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

KVC has been a rewarding place to work. I have a supportive supervisor, great coworkers, and genuinely enjoy the work I do. The team environment makes a big difference, especially in a setting that can be challenging at times.

Cons

This position definitely requires a strong, adaptable nurse due to the behavioral and psychiatric needs of the patients we care for, but it is meaningful work and has helped me grow both personally and professionally.

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture has transformed dramatically from toxic to accountable, clear, and kind over a decade Strong leadership development (Gallup, Dare to Lead frameworks) Weekly 1:1 supervision means employees know their supervisors well Real internal mobility entry level to director is achievable based on work ethic Mission-driven workforce, people genuinely care about the kids and families they serve High retention most people want to stay and grow within, even when their current role isn't ideal, they will move positions to stay Respectful, psychologically safe environment all opinions welcome Excellent medical/dental/vision benefits; decent 403b match Positive social environment with systems that naturally filter out toxic behavior over time Competitive pay within the nonprofit/mental health sector

Cons

Pay is significantly below for-profit market rates. nonprofit pay scale is a real tradeoff Director role is highly unstructured can feel chaotic, especially in 24/7 locations requiring after-hours work Toxic employees can linger too long the kindness and grace extended to everyone delays removal Some employees stay in roles that aren't a good long-term fit simply because they love the culture Heavy meeting load at director level can crowd out focused, strategic work

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