Hasta la vista; oh and, remember to Thrive - Anonymous employee Kaiser Permanente Employee Review

3.0
Jan 20, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Kaiser's benefits and salaries compare favorably to other health care organizations. Kaiser is at the forefront in the field of health informatics. There are a lot of people who are dedicated to improving quality and customer service and moving in the direction of becoming patient centered.

Cons

Treatment of laid off non-union long-term employees is pretty shabby: no efforts to retain or rehire employees who don't have a disciplinary, oh, sorry, corrective action history; no significant HR support ( Of course, given the state of the HR dept. itself, that's not surprising). Kaiser is a BIG company, and like all big organizations (corporations, unions, government), at some point most of the energy is devoted to maintaining the infrastructure and status quo and the needs of the individual (member or employee) get lost in the bureaucracy.

Explore other reviews about Kaiser Permanente

5.0
Mar 4, 2026
Recommend
CEO approval
Business Outlook

Pros

decent pay, good benefits, focus on teamwork

Cons

plenty of union issues arise often

4.0
Sep 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Kaiser is a great place to work and build a career over time. In my experience salaries are above market for most positions, and the benefits are so good that many people become "lifers". The health coverage is extremely generous, and time off starts off adequate and gets better over time (18 days when you start, moving up to 33 after 15+ years - this does not include sick time). Employees truly believe in the mission of KP (at least, I do) and it's clear that this is a place where employees' contributions are valued. Although my role is not part of any of the unions, the fact that our workforce is predominantly unionized also places a positive role in KP's reputation as a good place for workers (although having unionized staff also presents many challenges). Overall, I enjoy working at KP and would recommend it to others, but understand that you are entering a big bureaucracy. A friendly, mission-driven bureaucracy, but still.

Cons

Cons: having lots of "lifers" means that innovative ideas and workflows are not always adopted without a fight. People have their roles deeply embedded here, and any threat to the status quo is seen as negative, even though we need to make some pretty radical changes given the new health care environment post-ACA. There's a lot of "not my job" attitudes here. It's hard to navigate the layers of bureaucracy, both in terms of personnel/HR/benefits, and in getting work done (there are often 4-5 departments at the regional and national KP levels working on similar areas, and no guidance on who does what.) Be aware that KP is not immune to reorganizations and layoffs -- they do make a good attempt to ensure workers are hired elsewhere in the organization, but there are no guarantees, and there can be a lot of turnover in certain departments. Benefits are currently generous but are always subject to downgrades in the future, so just be aware of that. Some changes to the pension and retiree medical benefits are about to hit, and with them a wave of Baby Boomers will be taking retirement, which should hopefully open up many new management opportunities for Millennials. Oh, and the biggest con of all: we still - STILL - use Lotus Notes for email. Shocking, I know, but true.

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