Controlling and toxic behaviour - Customer Service BDC Representative Kaizen Automotive Group Employee Review

The worst management I’ve ever experienced. The manager is unprofessional, controlling, and relies on intimidation rather than leadership. He is mentally unfit to manage people and has spent his entire career in this one company, which shows in his lack of understanding of modern management. The workplace culture is toxic, with constant disrespect and zero support for employees. There is no HR presence, which allows managers to act however they please without accountability. The department supervisor is equally unqualified — lacking maturity, leadership skills, and professional experience. Her focus is on gossip rather than guiding the team, and industry knowledge alone does not make her fit for a supervisory role. Overall, this company offers no growth, no support, and an extremely negative environment. If you value your career and mental health, avoid this place at all costs.