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Kansas City University

Engaged Employer

Strengthening Opportunities - Anonymous employee Kansas City University Employee Review

3.0
Jun 16, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are slightly above average, but the workload is overwhelming and often unsustainable. Friendly environment for the most part, and when you're new. After awhile, you will know who you can trust. The most rewarding part of the job is supporting students and the daily engagement.

Cons

Many departments are understaffed, leading to many employees filling the void, and doing more for long periods. There’s a noticeable lack of authenticity in workplace interactions. Inconsistencies in administrative decisions have led to tension and envy between students from both campuses and all schools. Support from upper management is lacking. Work policies vary significantly depending on the department supervisor, leading to inconsistent expectations across campuses. For example, some departments allow work-from-home once a week, others once every two weeks, while some don’t permit it at all. Many of the current policies are outdated—some haven’t been updated in over a decade and are in need of a thorough review and modernization. Culture is different on each campus. KC campus has a lot of diversity with our staff, Joplin is trying.

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Kansas City University Response
2w
Thank you for sharing your experience with us. We're pleased to hear that working with students was a rewarding aspect of your position and that you recognized the value of our compensation and benefits. We also appreciate your candid feedback regarding staffing, leadership, workplace consistency, and our policies. We know these areas have a significant impact on the employee experience and are actively working to strengthen leadership development, review policies, and improve consistency across the organization. Employee feedback is an important part of those efforts, and we appreciate you taking the time to share yours.

Explore other reviews about Kansas City University

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

They care about the mental and emotional health of their students.

Cons

There have been no negative interactions for me.

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Kansas City University Response
2w
Thanks for sharing your feedback. We are glad to hear you've had a positive experience at KCU!
4.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Things are smooth under the new SP Coordinator. Trainings are run on time. So are the encounters.

Cons

Would like option to do case trainings from home

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Kansas City University Response
2w
Thank you for taking the time to share your feedback. We're pleased to hear that the recent changes have had a positive impact and that trainings and encounters are running smoothly. We also appreciate your suggestion about offering remote case training options. Feedback like yours helps us evaluate opportunities to improve the experience for everyone, and we'll keep this in mind as we review our training processes.
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