Great colleagues, no work life balance - Senior Associate Kantar Employee Review

3.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly and supportive colleagues who are generally willing to help one another. Compensation is competitive, and the company offers a comprehensive benefits package, including paid annual leave, birthday leave, mental health days, and half-day leave during major festive occasions (e.g. CNY eve, Raya eve, Christmas eve). Additional benefits include parking claims (up to RM200), as well as medical, dental, and optical coverage. The office location is convenient, with easy access to shops and amenities due to its proximity to a mall.

Cons

Long hours and consistently heavy workloads. When employees leave, roles are often not backfilled, leaving remaining staff to manage the workload of two to three people while being measured against the same KPIs. A significant amount of time is spent in training sessions and town halls, which can be difficult to manage alongside existing workload pressures. Annual leave and public holidays are frequently used to catch up on work that cannot be completed during normal working hours.

Explore other reviews about Kantar

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice company to work for

Cons

Pay could be better for this role

2.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Kantar has talented employees, well-known clients, and strong research capabilities. I had the opportunity to work with knowledgeable colleagues, contribute to major accounts, support internal initiatives, promote the brand, and share expertise across teams. There are many people inside the company who genuinely care about the work and try to help others succeed.

Cons

My experience was ultimately overshadowed by what appeared to be deep favoritism, inconsistent leadership decisions, and a serious lack of transparency. Employees with decades of experience, strong performance records, valuable client relationships, and critical institutional knowledge were laid off in the name of profitability. At the same time, the company continued hiring new people into the same or very similar positions. This makes the claim of role elimination or cost reduction difficult to take seriously. It was particularly disturbing to see highly experienced employees removed, only for the business to spend money recruiting and training replacements to perform work that clearly still existed. In some cases, former employees or people with close relationships to leaders appeared to be brought back, promoted, or placed into stronger positions. This created a clear impression that personal relationships and internal connections could matter more than performance, loyalty, expertise, or contribution. Strong performers who consistently volunteered for initiatives, promoted Kantar’s brand and tools, shared knowledge, supported important client work, and went beyond their job descriptions were still treated as expendable. Remote employees and people from diverse backgrounds also appeared to be disproportionately affected. The overall message to employees was damaging: performance may not protect you, loyalty may not matter, and institutional knowledge can be discarded while leadership continues hiring elsewhere. This destroys trust, weakens morale, and sends the wrong signal to employees who are still expected to give their best.

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