Good People, Poor Management - Anonymous employee Kaplan Employee Review

3.0
Jan 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay for customer service, lots of employee appreciation in forms of food, chanpagne toasts, and contests.

Cons

Training needs to be developed, favortism and popularity used for promotions, most management is lazy and always in 'meetings'.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible and supportive culture, opportunities for growth, great management and team culture, fast paced but doable work.

Cons

Potentially lower starting salary than other LXD roles at other companies

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