Great company but bit stressful cause of unreasonable customer - Student Relations Officer Kaplan Employee Review

4.0
Jul 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefit. Colleagues are easy to get along with.

Cons

Need to deal with unreasonable customers. Not everyone work hard. Management do nothing, Never thought about how to improve the system to improve the overall work efficiency

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good remote environment while not having a lot of micromanagement.

Cons

It's very hard to advance. Promotions seem very hand picked instead of basing them on merits.

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