It was OK - Student Advisor Kaplan Employee Review

2.0
Jun 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Developing a relationship with some students who were studying long term was great. I enjoyed my colleagues who had the same position as I did. It was very convenient and they understood that as a full time student, I would sometimes have to take time off at the last minute.

Cons

Management seemed very incompetent and unwilling to try and change. It was unorganized. Full time employees were rude to part time employees. It is a customer service position, so dealing with upset customers wasn't the easiest.

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5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good remote environment while not having a lot of micromanagement.

Cons

It's very hard to advance. Promotions seem very hand picked instead of basing them on merits.

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