Great Benefits, Poor Management - Customer Support Specialist Kaplan Employee Review

3.0
Jul 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Somewhat generous PTO, great health insurance and people are mostly friendly

Cons

Micromanaging, training is subpar and pay is way less than other well established companies.

Explore other reviews about Kaplan

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Genuinely supportive community, lots of opportunity

Cons

Compensation could be higher across the board

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good remote environment while not having a lot of micromanagement.

Cons

It's very hard to advance. Promotions seem very hand picked instead of basing them on merits.

See reviews by: Helpful|Rating|Date|All