Does Kapost pay their employees well?

According to anonymously submitted Glassdoor reviews, Kapost employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Kapost. This rating has been stable over the past 12 months.

How satisfied are employees working at Kapost?

63% of Kapost employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Kapost 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Kapost?

Customer Success Manager (5) , Customer Success (2) , Sales Development Representative (2)

What are the pros of working at Kapost according to real employee reviews?

"Company Culture is great." ((in 14 reviews))

What are the cons of working at Kapost according to real employee reviews?

"The business is just too old to keep claiming that poor management is due to being a "start" ((in 5 reviews)); "How much longer can leadership plead ignorance when they take ideas mid" ((in 4 reviews)); "life balance is great, pay is notably below market." ((in 3 reviews)); "The CEO is a great person, but has too much heart in the company to look at what is best for the business" ((in 3 reviews))

What are employees saying about Kapost layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Kapost layoffs and their outlook for job security at Kapost in 2026.

What are the top reviewed Kapost locations?

Boulder , Denver , New York , Round Rock , Houston

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Kapost reviews

Burnout and little recognition - Customer Success Manager Kapost Employee Review

1.0

Apr 7, 2018

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

My colleagues were one of the main reasons that I stayed on the team for as long as I did. They are honestly one of the hardest working and dedicated teams that I have ever been a part of. The downtown Boulder location is also an added value.

Cons

Leadership in CS is misaligned. They have put so much process in place that doing your day-to-day job as a CSM is almost impossible. Leadership of the CS department also fails to acknowledge success evenly across the team. This has resulted in a high turnover within the department and an environment of burnout and favoritism.

Kapost Response

Thank you for the feedback and we appreciate your candor. We've taken your feedback around process to heart. We are taking a look at process and autonomy with the goal of streamlining our approach to creating raving fans. With an evolving leadership structure, we are determining best ways to right size process and company objectives.

Explore other reviews about Kapost

5.0

Nov 16, 2025

Artificial intelligence engineer

Recommend

CEO approval

Business Outlook

Pros

We can get high salary packages and alot of flexibility

Cons

At lease for me there is nothing to tell

3.0

Dec 11, 2025

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Great people! Some of the best

Cons

Company direction seemed confused at times.

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Burnout and little recognition - Customer Success Manager Kapost Employee Review

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