Way Overrated - Anonymous employee Kasasa Employee Review

2.0
Dec 30, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent office Reasonable Salary Potentially interesting work For all the effort to be a great, employee friendly company - keep in mind that this is first and foremost a marketing company. The image of employee friendliness is really just marketing.

Cons

Ungodly turnover Little emphasis on best practices Incredible micromanagement This is not a technology company. It is a sales and marketing company. This company makes awful software and relies on sales and marketing to make financial institutions happy with the crap they actually paid for. For all the lip service given to being an employee friendly place and the so called "patch values", it is run by a bunch of marketing bros who really have no idea what they are doing in tech. As such, they get anxious and micro manage everything. An emphasis is placed on being fast and showing "business value" but all that gets built are facades that look like they work, but are built on worst practices and lots of manual intervention. The turnover is absolutely unbelievable and there is little chance for advancement as the upper positions are all filled by a tight knit group of bros who have been friends with the CEO since high school.

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Kasasa Response
9y
We are lucky to have the ability to to gain a variety of perspective on our company through Glassdoor. Your willingness to share yours is appreciated and ultimately helps us to better understand the needs of our workforce through your comments. Some of what has been pointed out in your CONS section is not in-line with who we are or who we want to be, however we understand that it is your perspective and is guided by your experience here. I cannot help but to encourage you to engage with either your direct manager or with me on how we make this experience a better one. If you are willing, please reach out.

Explore other reviews about Kasasa

5.0
Sep 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, people, benefits, PTO, scedule

Cons

Not a ton of room for growth at this time.

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Kasasa Response
5d
Dear Spartan, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with Kasasa’s culture, people, benefits, PTO, and schedule. We also appreciate your honest feedback about growth opportunities. We know career development is an important part of the employee experience, and feedback like this helps highlight where we need to keep improving. Thank you again for sharing your perspective and for being part of Kasasa.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and was a fun place to work before it wasnt,

Cons

Leadership Nepotism Low pay Managers with less knowledge than their team

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Kasasa Response
5d
Dear Spartan, Thank you for taking the time to share your feedback and for the many years you spent with Kasasa. We’re glad to hear you experienced strong coworker relationships and a fun culture during your time here. We’re also sorry to hear that your experience with leadership, management support, and compensation did not meet expectations. Feedback like this is difficult to read, but it is important. We take concerns about leadership effectiveness, fairness, and employee experience seriously, and we know those areas have a direct impact on trust in the workplace. While we can’t speak to individual experiences in a public forum, we are committed to listening, learning, and improving. If you’re open to it, I’d welcome the opportunity to connect with you directly to better understand your experience. We appreciate you sharing your perspective and wish you the best in what’s next. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
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