Not what it used to be - Consultant Kasasa Employee Review

1.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

You get to work remotely.

Cons

Role was changed significantly every year without a change in compensation, notice, or an option if the new role didn't fit. Went from 0% to 90% travel, non-negotiable, overnight. I was told by a senior leader that the tools the company provides its customers don't work, and if I insisted on trying to teach customers how to use them there would be consequences. Later found out that senior leader didn't know how to use the tools. Not only is the pay too low, they will acknowledge that they do not pay competitively and that they do not expect anyone to stay long. A vetted "culture expert" was brought in and used racist and homophobic language. The CEO expects blind loyalty - and has verbalized as much. Toxic culture that crosses a line of professional ethics.

Explore other reviews about Kasasa

5.0
Sep 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, people, benefits, PTO, scedule

Cons

Not a ton of room for growth at this time.

avatar
Kasasa Response
6d
Dear Spartan, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with Kasasa’s culture, people, benefits, PTO, and schedule. We also appreciate your honest feedback about growth opportunities. We know career development is an important part of the employee experience, and feedback like this helps highlight where we need to keep improving. Thank you again for sharing your perspective and for being part of Kasasa.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and was a fun place to work before it wasnt,

Cons

Leadership Nepotism Low pay Managers with less knowledge than their team

avatar
Kasasa Response
6d
Dear Spartan, Thank you for taking the time to share your feedback and for the many years you spent with Kasasa. We’re glad to hear you experienced strong coworker relationships and a fun culture during your time here. We’re also sorry to hear that your experience with leadership, management support, and compensation did not meet expectations. Feedback like this is difficult to read, but it is important. We take concerns about leadership effectiveness, fairness, and employee experience seriously, and we know those areas have a direct impact on trust in the workplace. While we can’t speak to individual experiences in a public forum, we are committed to listening, learning, and improving. If you’re open to it, I’d welcome the opportunity to connect with you directly to better understand your experience. We appreciate you sharing your perspective and wish you the best in what’s next. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
See reviews by: Helpful|Rating|Date|All