Great place to work - Client Director Kasasa Employee Review

4.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Coworkers, clients, and culture. Serving small community banks/credit unions was fulfilling.

Cons

Too many mass layoffs and turnover.

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Kasasa Response
1y
Dear Spartan, Thank you for sharing your experience with us. We’re pleased to hear that you enjoyed working with your colleagues and found fulfillment in supporting our clients and community banks. This mission is at the heart of what we do, and we’re grateful for your contributions. We understand that the recent layoffs and turnover have been challenging and acknowledge the impact this can have on our team members. These decisions are never easy and are made with careful consideration of the company’s future and the needs of those we serve. We remain committed to building a stable, supportive environment and are working hard to create long-term opportunities for growth. Thank you again for your feedback and for being a valued part of our team. Feel free to reach out directly. We wish you all the best in your future endeavors. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377

Explore other reviews about Kasasa

5.0
Sep 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, people, benefits, PTO, scedule

Cons

Not a ton of room for growth at this time.

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Kasasa Response
5d
Dear Spartan, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with Kasasa’s culture, people, benefits, PTO, and schedule. We also appreciate your honest feedback about growth opportunities. We know career development is an important part of the employee experience, and feedback like this helps highlight where we need to keep improving. Thank you again for sharing your perspective and for being part of Kasasa.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and was a fun place to work before it wasnt,

Cons

Leadership Nepotism Low pay Managers with less knowledge than their team

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Kasasa Response
5d
Dear Spartan, Thank you for taking the time to share your feedback and for the many years you spent with Kasasa. We’re glad to hear you experienced strong coworker relationships and a fun culture during your time here. We’re also sorry to hear that your experience with leadership, management support, and compensation did not meet expectations. Feedback like this is difficult to read, but it is important. We take concerns about leadership effectiveness, fairness, and employee experience seriously, and we know those areas have a direct impact on trust in the workplace. While we can’t speak to individual experiences in a public forum, we are committed to listening, learning, and improving. If you’re open to it, I’d welcome the opportunity to connect with you directly to better understand your experience. We appreciate you sharing your perspective and wish you the best in what’s next. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
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