Behind the Smiles - Anonymous employee Kasasa Employee Review

1.0
Apr 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some really nice co-workers and free snacks.

Cons

Thoroughly read all reviews and really think long and hard about working at Kasasa.

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Kasasa Response
1y
Dear Spartan, Thank you for sharing your thoughts. We’re glad you had positive interactions with your coworkers and enjoyed some of the small perks like snacks—we know it’s the people who make a place special. We also want to acknowledge your more critical feedback. While it's difficult to hear, it’s important. We don’t believe fear has a place in leadership, and we’re committed to fostering an environment rooted in trust, transparency, and mutual respect. If anyone feels otherwise, that’s a serious concern—and one we’re actively working to address through open dialogue, leadership development, and employee feedback. We appreciate your candor and wish you the very best in your future endeavors. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377

Explore other reviews about Kasasa

5.0
Sep 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, people, benefits, PTO, scedule

Cons

Not a ton of room for growth at this time.

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Kasasa Response
5d
Dear Spartan, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with Kasasa’s culture, people, benefits, PTO, and schedule. We also appreciate your honest feedback about growth opportunities. We know career development is an important part of the employee experience, and feedback like this helps highlight where we need to keep improving. Thank you again for sharing your perspective and for being part of Kasasa.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and was a fun place to work before it wasnt,

Cons

Leadership Nepotism Low pay Managers with less knowledge than their team

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Kasasa Response
5d
Dear Spartan, Thank you for taking the time to share your feedback and for the many years you spent with Kasasa. We’re glad to hear you experienced strong coworker relationships and a fun culture during your time here. We’re also sorry to hear that your experience with leadership, management support, and compensation did not meet expectations. Feedback like this is difficult to read, but it is important. We take concerns about leadership effectiveness, fairness, and employee experience seriously, and we know those areas have a direct impact on trust in the workplace. While we can’t speak to individual experiences in a public forum, we are committed to listening, learning, and improving. If you’re open to it, I’d welcome the opportunity to connect with you directly to better understand your experience. We appreciate you sharing your perspective and wish you the best in what’s next. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
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