My perspective after a few years - Anonymous employee Kasasa Employee Review

5.0
Mar 21, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

*The culture is real, and the leaders really believe in it and care about how employees are treated. *After a few recent departures and additions, the senior leadership team is very strong. *If leadership acts in ways that run counter to the culture, you can call them on it. *It's a mission-driven company - most of us truly believe in the mission and really care about the customer. *I work with several teams, and they're full of smart people I genuinely enjoy seeing every weekday - it's the best job I've ever had. *Benefits are great (other than very low 401k matching); PTO is flexible as long as you're performing; salary equity is steadily improving; there are tons of smaller perks. *The culture really values fitness. Kasasa subsidizes a great circuit training program for employees (run by OTL) and supports other fitness events, we're right next to PureFitness, and some of us even do meetings while walking around Quarry Lake. (This *partly* offsets all the free food.) You don't have to be a gym rat, but it's great to have active co-workers. *If you prove yourself through performance, there are opportunities to move up and into other roles. *The business is achieving great results - Kasasa's community banks and credit unions are now one of the top branch networks in the entire US, ready to go toe-to-toe with megabanks like Chase, and the next few years look really bright.

Cons

*Performance standards can be inconsistent, and it sometimes takes awhile for low performers to be held accountable. This is improving, and the overall performance level is high. *There's still an issue of uneven culture - some teams aren't integrated with the company culture as well as other teams, and the company's big enough (over 300 people) that there will be people you never really meet. *Some managers are more on board with the culture than others. Just like Google, there's a strong overall culture, but your individual manager also matters. *The business is complex, and it's tough for many employees to see the full picture unless they have access to more strategic conversations. *Pay is uneven - some departments are way above the Austin norm, and others slightly below. But the company is steadily addressing this issue.

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Kasasa Response
10y
Thank for your thoughtful comments. We are spending extra time this year looking at compensation and making sure it is competitive and fair. If you have any specific thoughts or insights please feel free to reach out to CPO@Kasasa.com.

Explore other reviews about Kasasa

5.0
Sep 15, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture, people, benefits, PTO, scedule

Cons

Not a ton of room for growth at this time.

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Kasasa Response
6d
Dear Spartan, Thank you for taking the time to share your feedback. We’re glad to hear you’ve had a positive experience with Kasasa’s culture, people, benefits, PTO, and schedule. We also appreciate your honest feedback about growth opportunities. We know career development is an important part of the employee experience, and feedback like this helps highlight where we need to keep improving. Thank you again for sharing your perspective and for being part of Kasasa.
2.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing coworkers and was a fun place to work before it wasnt,

Cons

Leadership Nepotism Low pay Managers with less knowledge than their team

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Kasasa Response
6d
Dear Spartan, Thank you for taking the time to share your feedback and for the many years you spent with Kasasa. We’re glad to hear you experienced strong coworker relationships and a fun culture during your time here. We’re also sorry to hear that your experience with leadership, management support, and compensation did not meet expectations. Feedback like this is difficult to read, but it is important. We take concerns about leadership effectiveness, fairness, and employee experience seriously, and we know those areas have a direct impact on trust in the workplace. While we can’t speak to individual experiences in a public forum, we are committed to listening, learning, and improving. If you’re open to it, I’d welcome the opportunity to connect with you directly to better understand your experience. We appreciate you sharing your perspective and wish you the best in what’s next. Megan Gentry Director of People Operations megan.gentry@kasasa.com 512-349-4377
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