horrible management with minions running around - Account Manager Kaseya Employee Review

1.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

the account managers there, that's about it.

Cons

company is ran like a frat house, except these are 30 -50 year old's thinking they are above everyone. The "leadership" is by far the worst I have worked for. surprising Fred is the coolest one. The VP and Directors are just there hoping to cash out when the company goes public. Directors give threats on every "company call". They have little minions on the sales floor following the Directors around making sure to keep them laughing. PTO? cant take it end of month, end of quarter, end of year. I feel bad for all the Datto employees that were forced into this ownership. I know their benefits/pay were miles above Kaseya so I do see datto people quitting in the next couple of months. Oh and be prepared to hit 23 dials a day with 30 accounts in your book of business. You do the math and tell me how that makes sense. Most MSPs have our numbers and emails blocked. Need to have the few that are open to speak to us get on these "pulse checks" and "partner alignment" calls. Everyday something changes from accounts, to managers, to new metrics. commission? you'll be lucky to get one every quarter. And well below the market base pay. Work from home? you get fired.

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
5d
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
avatar
Kaseya Response
1mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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