Garbage company - Technical Support Engineer III Kaseya Employee Review

1.0
Nov 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Honestly can't think of any. It seems like they try to hide their true colors but like most things they are terrible at that.

Cons

They acquired Datto a short while ago, which had been an amazing company to work for. In the first town hall, which had an article written about it by CRN, the CEO reassured us of his character and informed us that our Datto management really hurt us by forcing them to leave our current benefits in place until the end of year. He used much more foul language that glassdoor will not let me use, but it should be in that CRN article. He stated Kaseya benefits were much better, so this was an extremely bad deal for us. He could not elaborate at all on how their benefits were better. They have given us our options for next year now, and they are much much worse. Their 401k match is in the private company stock lol. He also provided an interview for the CRN article, and the first easy softball question was "What type of leader do you want to be viewed as?". Apparently our CEO has never thought about this, and was stumped by the question. I HIGHLY encourage you to find these articles, they are great for a chuckle and facepalm. Our COO told some of his employees who were concerned about the changes in benefits that he makes too much money to care about the benefits. They said they were not going to change out culture, and were going to allow employee resource groups to continue. However, they removed the resources from the employee resource groups, so that was a lie. They also chopped the Datto culture and diversity summary on our website down to half the size it used to be(you can use wayback machine to check).

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
avatar
Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

2
avatar
Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
See reviews by: Helpful|Rating|Date|All