Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Kaseya

      Engaged Employer

      Kaseya reviews

      This job isn't for the Faint of heart. - Technical Support Engineer Kaseya Employee Review

      1.0
      Oct 24, 2023
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You Learn A lot about I.T this job covers many areas of I.T

      Cons

      Its a sweat shop The pay is awful Management will promote someone because they like them and not because they are good at their job. Managment expects you to take 25 calls and solve 30 cases during your 8 hour shift. They also don't alllow much time for you to catch up on cases. They WILL lie to you about promoting you or raising your pay just to keep you with the company.

      avatar
      Kaseya Response
      2y
      Thanks for sharing your candid thoughts about working at Kaseya. Promotions are always based 100% on merit and performance. Those who excel at their job are rewarded both financially and with upward mobility. There is no favoritism at Kaseya, as our culture is all about accountability and evaluations are based on metrics. This is truly a place where anyone who puts in the work can succeed.

      Explore other reviews about Kaseya

      5.0
      Jun 2, 2026
      Senior account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      easy to make money if you don't mind dealing with politics and are likable

      Cons

      office politic heavy, if you're not liked or make an impression - you may never make money.

      1
      avatar
      Kaseya Response
      2w
      Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
      2.0
      Jun 23, 2026
      Customer support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a job, yup

      Cons

      -Big work load -trained in multiple departments with no extra incentive, you have to manage a word load of multiple different departments. -voice is not heard as an employee -management is constantly changing, in my 2 years of being there, I had four different bosses -as long as you kiss butt to management, you will get promoted

      avatar
      Kaseya Response
      2d
      We apologize that this was your experience, as it is not what we strive to create for our team members. We value every member's voice, and feedback which has been instrumental in shaping and improving our people's programs. We also provide mentorship and growth resources to help each member succeed in their roles. Thank you again for your time with us, and we wish you continued success in your future endeavors.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Kaseya jobs | Kaseya salaries | Kaseya benefits | Kaseya interviews
      Kaseya reviewsKaseya Technical Support Engineer reviewsKaseya review