4 years with Kaseya! - Technical Support Engineer Kaseya Employee Review

5.0
Nov 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to learn and grow your knowledge of the products Kaseya provides aswell as personal career growth. With the Datto merger there is plenty of options to expand within the company,

Cons

No hybrid working. However, being in the office full time with the teams we have will only benefit you and help achieve your goals.

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Kaseya Response
2y
Thank you for sharing your experience. It is true that Kaseya has an on-site work policy without the option for remote work in most cases. This is because research indicates that team members collaborate more effectively, learn faster, and are more productive when they work together in an office environment. Additionally, it is our experience that after only a brief period of time on-site employees have a higher success rate and a significantly larger network than their peers who work mostly remote. We believe in Grow Your Own – meaning career growth for our Kaseyans from within, at a fast pace, and it’s most effective when we are in the office working together!

Explore other reviews about Kaseya

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

great company and vision for the future

Cons

lack of stability in terms of compensation

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

2
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Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
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