Toxic Culture, No Stability, and Success Based on Luck - Account Manager Kaseya Employee Review

1.0
Jun 13, 2025
Recommend
CEO approval
Business Outlook

Pros

• You can succeed if you’re lucky enough to get a strong book of business. • A few supportive coworkers who genuinely want to help. • Potential for growth if you’re constantly closing and hitting numbers.

Cons

• Incredibly toxic work culture full of favoritism and frat-bro energy. • Your book of business is fixed, and your success depends heavily on luck and timing—not effort or skill. • No performance improvement plans. Miss quota once and you’re gone—no second chances, even if you’ve been working hard and problem-solving for your clients. • Hard work gets passed on to the next rep without acknowledgment when you’re let go. • Leadership is more focused on optics than fixing internal problems. • Promotions seem to be more about who you know than what you do.

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Kaseya Response
1y
We appreciate all the feedback here. While we understand not every experience is the same, it's important to note that employee reviews at Kaseya are entirely optional and never required. Our goal is to foster an environment where every team member feels empowered to share their honest perspective. Additionally, we’re committed to fostering a performance-driven culture based on transparency, accountability, and merit. While we recognize that every experience is difference, we continuously evaluate feedback to ensure fair practices and growth opportunities for all employees.

Explore other reviews about Kaseya

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

easy to make money if you don't mind dealing with politics and are likable

Cons

office politic heavy, if you're not liked or make an impression - you may never make money.

1
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Kaseya Response
3w
Thank you for sharing your candid feedback. We value all of our team members equally, and provide mentorship and development programs designed to help you succeed. We've also been enhancing our people's program based on the feedback received, including the rollout of Mid-Year and Annual Reviews that focus not only on performance, but meaningful career development and mentorship. Thank you for being part of Kaseya.
2.0
Apr 19, 2026
Recommend
CEO approval
Business Outlook

Pros

-Exposure to SaaS -Decent product if it worked -Vision makes sense -Cutthroat immorality & favoritism are the only upward paths -Equity program (now dead)

Cons

-Products generally dont work, no confidence in selling them -Current Leadership is completely out of touch with the reality of their workforce/operations - Claws back commissions on deals you never sold / received attainment/comms on (not sure how this is legal) -No WFH flexibility. -PTO is not respected. Paternity leave is frowned upon but somewhat respected. IN most cases, still expected to produce -Consistently misleads employees on intiatives, and borderline falsifies layoff rationale -Equity program is likely funny money at this point. prev CFO fired, and was actively involved with Enron scandals. replacement CFO gutted for quick sale of company by PE and bailed out when he saw it was impossible -Vast majority of clientel is with Kaseya out of pure hostage scenarios through predatory contract policies

3
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Kaseya Response
2mo
We apologize that this has been your experience, as it is not what we strive to create for our team members. Through feedback like yours, we are making improvements to enhance the employee experience and ensure every team member feels valued. We also respect the personal time of our team members, including parental leave, as we continue aligning our people initiatives with our company’s growth. Thank you for being part of our team.
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